Susan A. Brock
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Single Item
Product: 30027
$16.50 
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View Inside
This booklet focuses on ways for salespeople to approach customers, gain information, and make decisions based on type differences to build strong relationships with clients. It provides the salesperson with methods for estimating a customer's type mode and then matching a sales approach to that customer.
30 pages Booklet
1994 Distributed Product
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The Art of Dialogue
An MBTI book with a dynamic explanation of psychological type and communication researched and crafted by leading type expert, Carloyn Zeisset.
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Communication Patterns
Three cartoon panels present the process for communicating with different types by graphically expressing the introverted and extraverted dominant and auxiliary functions.
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Decision Making and Type
This exercise and handout describes a model for using MBTI theory for balanced decision making, step-by-step, in friendly how-to language based on the MBTI psychological type preferences.
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Twenty Questions
This exercise, which causes people to think in a fun way, lists questions describing particular situations and asks which MBTI personality types might be most likely to exhibit the psychological behavior described.
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