Patients are Different
Judy Allen,
Susan A. Brock
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$26.95
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View Inside Pages
In a field where effective and empathic communication is crucial, an approach
that recognizes and values different styles of communication is imperative.
Using integrated research, actual examples from health care workers and
patients, the tenets of type, and principles from the FLEX Care® program, the
authors introduce a remarkable human model that acknowledges individual
personalities. This is a timely approach to health care communication that
can vastly improve interaction between health care professionals and their
colleagues and patients.
| Product Detail |
| 213 pages Paperback |
| 2000 Distributed Product |
| ISBN 0-415-21374-6 |
| Product No. 60045 |
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$26.95
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