Health Care Communication Using Personality Type

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In a field where effective and empathic communication is crucial, an approach that recognizes and values different styles of communication is imperative. Using integrated research, actual examples from health care workers and patients, the tenets of type, and principles from the FLEX Care® program, the authors introduce a remarkable human model that acknowledges individual personalities. This is a timely approach to health care communication that can vastly improve interaction between health care professionals and their colleagues and patients.