KGI® Frequently Asked Questions



How is the KGI® assessment administered?

The KGI assessment is only delivered online using the CAPT website. It is not available through a paper and pencil format.

Do I need a CAPT account to use the KGI assessment?

This is a two-part answer:
1. If you are purchasing the KGI assessment, either for an individual or group administration, you will create or log into your CAPT account during the purchasing process.
2. If you are taking the KGI assessment as a group member, and someone else is facilitating the group and/or making the purchase, then you will not need a CAPT account to take the assessment.

How are the KGI results delivered to me?

This is a two-part answer:
1. If you are purchasing the KGI assessment, either for an individual or group administration, you will have access to your profile in your account on the CAPT website. Choose My Account, Digital Product Purchases, and Klein Group Instrument® to download your results. Remember, you only have access to your own KGI® Individual Profile and the KGI® Group Profile. Click here to learn about how the KGI assessment works with coaches and consultants.
2. If you are taking the KGI assessment as a group member, and someone else is facilitating the group and/or making the purchase, you will receive your profile in an email.

Is the KGI assessment available for anyone to use, and is special training required to use it?

The KGI assessment is unrestricted and anyone may purchase it. However, anyone who uses the KGI assessment with a group will benefit from attending the highly recommended KGI Training course. The greatest benefit that can be gained by taking the assessment comes with reading the KGI® User's Guide, which accompanies each profile. Group facilitators are responsible for reading the KGI® Manual, which comes as a free download with a KGI® Group Administration. The manual should be made available to group members upon request.

What is the difference between the individual and the group administration?

The individual administration is for those who are looking to improve their personal leadership and team performance. Choose this when you are not taking it with a group or team. Anyone can purchase the KGI® Individual Administration, and the results are delivered in the KGI® Individual Profile. Go here for more information.

The KGI® Group Administration requires that you have selected a group of people who will all take the assessment. You must have your group selected (from 3 to 10 members) when you make your group purchase. Each person takes the KGI assessment and gets a KGI® Individual Profile, as well as a KGI® Group Profile, which aggregates all the individual scores. Go here for more information.

Do I have to be a member of the group when purchasing the group administration?

No, you do not have to be a member. You can purchase the group administration in three different ways, and in each way the purchaser can monitor the group's activity, send emails, and provide the KGI® Group Profile to everyone:
1. As a Group Member – you will also take the KGI assessment, and you will facilitate the administration for the group. KGI® Individual Profiles are automatically emailed to group members.
2. As a Project Coordinator – you will not take the KGI assessment, and you will facilitate the administration for the group. KGI® Individual Profiles are automatically emailed to group members.
3. As a Coach/Consultant – you will not take the KGI assessment, and you will facilitate the administration. As a consultant you have more control over the delivery of profiles. See the next question for more information.

Is there a way for consultants and coaches to use the KGI assessment in their practice?

The KGI interface allows a consultant or coach to manage the KGI experience for their clients. These include:
1. Group members take the assessment without having to create an account on the CAPT website.
2. Consultants choose when and how to deliver the KGI® Individual and KGI® Group Profiles to the group members. This can be done via email or a printed copy.
3. Because individual results are confidential, group members must still grant access to the consultant. This can be done while taking the assessment and the consultant can send an email reminder to grant access.
4. Consultants can monitor all activity of the group from within their CAPT account. Automated email notifications are sent to the consultant as the group members move through the KGI process.

How do you know which individual profiles to aggregate into a group profile?

After the setup procedure each person in the group automatically gets an email with instructions on how to take the assessment. The link in the email automatically identifies them as a member of a specific group.

Is the KGI assessment available in other languages besides English?

A. Using the assessment will be difficult for non-native English speakers. We hope to have translations in the future, but at this time no translations are available.

Are the reliability and validity studies published?

A complete report of these studies can be found in the KGI® Manual, which is available through the CAPT website. The manual is included as a free download when purchasing a group administration of the instrument, or can be purchased separately.

Would "scores" change if I take the KGI assessment with another team?

Remember, when taking the assessment you decide what perspective to take when responding to the questions – either a specific team or with teams in general. If you answer from how you behave in teams in general, your scores are likely to be more similar than if you used a team specific approach.

The KGI® Individual Profile uses language like "This major scale looks at your ability to…" Does the KGI assessment actually measure one's perception of his or her abilities rather than actually abilities?

Like any self-report measure, the KGI assessment measures self-perceptions. In this case self-reports are about specific behaviors and thus less susceptible to self-enhancement. Even though bias is unavoidable in any self-report, the underlying assumption is that a person will not only answer the way they see themselves, but will also be more likely to exhibit those behaviors in a group activity. It's important to note that results are clearly labeled as confidential, which helps remove fears that "other eyes" may see the responses.