Books on Conflict Management



The Art of Dialogue
The Art of Dialogue

An MBTI book with a dynamic explanation of psychological type and communication researched and crafted by leading type expert, Carolyn Zeisset. Through the observation and recording of hundreds of dialogues, the author identifies the nuances and key phrases that determine different styles of communication.



Wired for Conflict
Wired for Conflict

Does it seem as if there is always conflict in your work life, your home life, and your relationships? That's normal—even unavoidable—according to conflict resolution expert Sondra VanSant, who reveals the inborn roots of conflict. Fortunately, says VanSant, the wiring in our brains that creates conflict also holds the key to resolving it.