1 author name match for "Susan A. Brock"

3 products by Susan A. Brock

Health Care Communication Using Personality Type
Health Care Communication Using Personality Type

In a field where effective and empathic communication is crucial, an approach that recognizes and values different styles of communication is imperative. Using integrated research, actual examples from health care workers and patients, the tenets of type, and principles from the FLEX Care® program, the authors introduce a remarkable human model that acknowledges individual personalities.

Stages of Understanding Type
Stages of Understanding Type

A lighthearted way to lead MBTI® workshop participants through the various stages of understanding and becoming familiar with the implications and applications of psychological type. Includes a leader's guide.

Valuing All the Preferences in the Workplace
Valuing All the Preferences in the Workplace

This exercise is used after group members have received MBTI® reports and know their preferences. Participants look individually at the assets they bring to the workplace from the strengths of their own preferences and then at the assets brought by others who hold the four opposite preferences. Provides examples of the "constructive use of differences" and sets the stage for understanding type development.