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Center for Applications of Psychological Type - Capt.org
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Ordering Information

Order CAPT publications online at this website or you may choose to phone our experienced customer service representatives at 800.777.2278 (352.375.0160), or print and complete the order form and mail or FAX it to us at 352.378.0503.

Domestic Orders

Shipping

Most orders are shipped within 24 hours of receipt. US Post orders placed after 10:00 am EST and UPS orders placed after 3:00 pm EST will be shipped the following business day. Orders are guaranteed to be shipped within 48 hours, not including weekends or holidays. Backorders can occur at any point in the delivery system. Shipping charges will be added to all orders. All orders are FOB Gainesville. Please call customer service at 352.375.0160 or Toll-Free (USA and Canada) 800.777.2278 for rates. If you are paying by wire transfer, additional fees may apply. Please contact your bank for more information.

US Post orders placed after 10:00 am EST and UPS orders placed after 3:00 pm EST will be shipped the following business day.

Delivery Times

Allow 7-10 business days for delivery. Most orders are shipped within 48 hours of receipt. Backorders can occur at any point in the delivery system. If materials are required by a specific date, specify date on purchase order. When requested, CAPT will ship by air for an additional charge.

Returns

Items may be returned for credit within 30 days of shipping date. The original shipping charge will be assessed on all customer returns. Returned materials must be sent at customer's expense accompanied by the original invoice number, and must be suitable for resale. Plastic wrapped items must be returned unopened. Opened computer products or reproducible masters are not accepted for return, but will be replaced if defective. There will be a 10% restocking charge for all items returned after 30 days. Please carefully inspect your product upon receipt. No item may be returned after 90 days. We recommend for your protection that returned items be sent to CAPT via UPS, Certified Mail, or some other traceable method.

International Orders

You are responsible for any and all customs fees, duties, and taxes assessed by the country of destination on shipments from CAPT. For information on customs, duties, and taxes please contact the customs agency of the country of destination. (CAPT does not track these charges and they differ from country to country.)

International packages will be labeled as "educational materials" or as "books", and the value will be declared as the amount of the order. CAPT sends all international shipments via United Parcel Service (UPS) or United States Postal Service (USPS). CAPT will not refund any shipping charges placed on international orders.

Lost or Damaged Shipments

If a package is lost or damaged at any point during the shipping process, please contact CAPT customer service at publications@capt.org or 001.352.375.0160. CAPT is not responsible for any customs, duties, and taxes associated with lost or damaged shipments.

Returns

Items may be returned for credit within 30 days of shipping date. The original shipping charge will be assessed on all customer returns. Returned materials must be sent at customer's expense accompanied by the original invoice number, and must be in suitable condition for resale. Plastic wrapped items must be returned unopened. Opened computer products or reproducible masters are not accepted for return, but will be replaced if defective. There will be a 10% restocking charge for all items returned after 30 days. No item may be returned after 90 days. We recommend for your protection that returned items be sent to CAPT via UPS, Certified Mail, or other traceable and/or insured methods. CAPT is not responsible for any customs, duties, and taxes associated with the return of any product.

Libraries, Bookstores, and Distributors

We offer a 40% discount from the retail catalog price on items published by CAPT, not on DISTRIBUTED items. Libraries are exempt from prepayment but a purchase order is required. Bookstores and distributors must prepay.

Limitation of Liability

CAPT will not be responsible or liable for the use or misuse of the materials or services offered in this catalog. The purchaser/user assumes all responsibility for use or misuse of the same. CAPT will not be liable for any failure or delay in performance due in whole or in part to any cause beyond its reasonable control.

CAPT makes no other warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose. In no event will CAPT nor anyone else who has been involved in the creation or production of any of the printed works or software listed in this catalog or otherwise sold by CAPT be liable for any indirect, special, or consequential damages arising out of the purchase or use of the materials or services from this catalog notwithstanding any other provision or agreement between customer and CAPT. The customer's sole and exclusive remedy shall be correction or replacement of the printed work or of the software.

CAPT reserves the right to aggregate non-person specific data obtained from the processing of CAPT products and to utilize those data for research and/or statistical purposes. CAPT may also disclose such data in non-person specific form to third parties with or without reimbursement or notification.

Price Changes

Prices and shipping costs are subject to change without notice. Orders are billed at current prices and rates.

Payment

We accept checks, money orders (US funds only), American Express, Discover, MasterCard, or Visa. Orders charged to a credit card must have the same billing address as the credit card, but may have a different shipping address.

Mail Orders

Prepayment is required for all orders not handled by purchase order. If orders are not accompanied by payment, they will not be filled. Shipping charges must also be included. Please call customer service at 352.375.0160 or Toll-Free (USA and Canada) 800.777.2278 for rates.

Confirmation of Orders

Orders being confirmed by mail must be clearly marked "CONFIRMATION" to avoid duplicate shipments and additional charges.

Telephone Orders

To place an order by phone, call 352.375.0160 or Toll-Free (USA and Canada) 800.777.2278 between the hours of 9:00 am and 5:00 pm Eastern Standard Time. Please have your American Express, Discover, MasterCard or Visa ready.

Purchase Orders

Purchase orders are accepted from institutions or businesses. Name of eligible or certified MBTI® user must appear on all purchase orders requesting restricted materials. Please mail, fax, or email your purchase order. Shipping charges must also be included. Please call customer service at 352.375.0160 or Toll-Free (USA and Canada) 800.777.2278 for rates.

Terms of Payment

Payment is due within 30 days of invoice date.

Permission to Reproduce Materials

Permission to reproduce from any item in this catalog must come from the publisher of that particular item. All publications of the Center for Applications of Psychological Type are copyrighted. Their reproduction, in whole or in part, by any process whatsoever, is in violation of copyright law unless prior written authorization has been obtained from the publisher. A moderate fee will usually be charged, depending on the number of copies needed and the quantity of material. CAPT is bound by author contracts to take prompt legal action against copyright violations.

When and How to Apply - Permission to reproduce is not readily given unless the material cannot be used in its published format. Permission must be applied for in writing. Authorization from the publisher is valid only in written form, signed by an authorized CAPT representative. When applying for permission to reproduce, modify or use a portion of any CAPT material, the following information must be sent to the attention of the , allowing three weeks for reply:

  • Reason for the request
  • Specific description of the material to be reproduced
  • Number of copies needed
  • Proposed use of the reproduced material
  • Length of time the proposed use will require

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